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What is TrustMark?
The TrustMark scheme has been set up to safeguard the interests of
the consumer who may be trying to select a quality approved tradesperson
to carry out work in their home. TrustMark provides a list of assessed
and approved contractors to work on domestic properties. The scheme
was launched to the public in January 2006 and AJA Registrars were
proud to be one of the first scheme operators to be approved. This
means that we can offer you a list of companies that have met the
standards of the scheme, and have been checked for the following:
- Technical competence in their particular trade
checked by 'on site ' assessments
- That they offer clear details of the work being
to be undertaken to include specification, materials to be used,
price, payment method and timescale
- Compliance with the law on health, safety and waste
disposal issues
- That the company are financially sound and have
adequate public liability insurance
- That the company offer assistance with building
control issues
- That they offer the opportunity to purchase of
insurance to cover ceasing to trade, defective workmanship. This
insurance is provided, when prepayment forms part of the contract
- That they have a functional complaints process
backed up by a low cost complaints resolution service in the event
of the contractor being unable to resolve the complaint satisfactorily.
General Public
If you are a consumer then please use our web site to find reliable
and trustworthy tradespersons who can help with improvements and repairs
to your home. We can show you our list of contractors working in the
following trades:
- Builders
- Glaziers
- Conservatories
- Kitchen and Bathrooms
- Roofing
- Plumbing
- Heating
- Drain Installation, Maintenance and Repair
- Electrical
- Damp Proofing and Timber Treatment
- Plastering and Rendering
- Driveways and Patios
- Garden Landscaping
- Fencing
- Painting and Decorating
- Joinery and Carpentry
- Security Systems
AJA Registrars is an accredited certification body
offering registration to independent companies. AJA also work with
some smaller specialist trade bodies in offering registration to their
membership.
Tradesmen
If you work in one of the trades listed above and you feel that you
can comply with TrustMark requirements then contact us to find out
how you can become TrustMark certified. Our approved assessors will
discuss with you how the process works and how you can become TrustMark
registered and appear on our database.
Contacting Us
Please contact Jacci Smith, the scheme administrator, at TrustMark@ajaregistrars.co.uk
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